I submitted a ticket but I haven’t heard back. What gives?!

We do our absolute best to reply to each ticket within 24 hours, but we admit that there are some days when we are busier than usual. Please know that our customer service team is working to help answer your question or resolve issues in a timely manner.

We also suggest that you take a peek in your junk folder. Depending on your email settings, sometimes replies from our support team can end up there rather than your inbox.

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Team Whitespark

At Whitespark we are all about helping enterprises, agencies, and small businesses solve local search problems and get answers to their burning questions. We work together as a team to answer all your inquiries. The answers come from Jessie Low, Allie Margeson, Tessa Hughes, Sydney Marchuk, and Tomas Acuna .

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