REPUTATION BUILDER

Get more
Google reviews

Make customer experience the backbone of your business with reviews and direct feedback.

Grow your review count, improve your star rating, and monitor/respond to your reviews — all in one place!

Plans starting at $79 per month

Integrates with over 100 online review sites, including:

Grow your business through your customers

Leverage the power of your brand and market your business through your customers. Reputation Builder helps you build a continuous cycle of customer feedback and reviews that you can use to convert more customers. Drive your sales up with Reputation Builder.

Reach out & get reviews

Our automated platform helps you engage with customers and strengthen your relationship with proactive requests to generate feedback and reviews. Using email or SMS, we’ll deliver an eye-catching, branded request that makes it easy for your customers to connect with you.

Monitor, listen, respond

Monitor the review sites that matter to your business and are critical to your industry. Receive daily updates and email notifications for new reviews, so you can listen, manage, and respond to customers in real-time.

Build a better business

Reviews are becoming more transactional and customers expect a response. Connect with your customers, gain valuable insights on what matters most to them, and solve issues for unhappy customers. Build stronger relationships cultivate brand loyalty, and capture your next customer in the process.

REPUTATION SCORECARD

How does your reputation stack up?

Find out how your business's online reputation compares to your competitors. Fill out the form and you'll receive a full "reputation scorecard" report in your email!

On your reputation scorecard you will see:

  • An overall score – calculated by the four categories below.
  • Average rating on all major review sites
  • Volume of reviews
  • Recency of reviews
  • Sentiment value on Google reviews
Get your reputation scorecard

Boost your online reviews

Monitor the review sites that matter to your business and that are critical to your industry. Receive daily updates and email notifications for new reviews, ratings, and feedback, then listen, manage, and respond to your customers in real-time.

  • Monitor over 100+ review sites like Google, Facebook, BBB
  • Capture Net Promoter Score, and see your overall performance
  • Monitor and reply to Google Q&A
  • Email notifications for new feedback and reviews
  • Respond directly to Google Reviews and Facebook Recommendations

Engage with customers

Capture more feedback, engage more customers, and build more reviews. Connect with customers directly via email or SMS, gain insights on their experience, directly resolve complaints, make improvements to your business, and ultimately earn a loyal customer.

Use our 1st-party review process to reduce negative reviews and connect directly with unhappy customers that rate their experience low. Capture more positive reviews on your 3rd-party review sites by directing happy customers who rate their experience high to your top online review sites.

  • Automated requests & reminders
  • Branded, beautiful designs
  • Request 1st-party & 3rd-party reviews
  • Dive deeper into customer experiences with survey questions
  • Choose a request that aligns with your company’s review strategy

Market your customers' experience

Use customer feedback and reviews on your website to showcase your excellence, while creating unique and relevant content for your site. Dominate search results in Google and stand out thanks to more reviews, and location pages that rank.

  • Display 1st-party (testimonials) & 3rd-party reviews
  • Display owner responses to reviews
  • Conversion Pop-up for social proof to land new customers
  • Improve your SEO, website content & local citations

Gain invaluable insights

Track your performance and bring clarity to your customers experience. Armed with our reporting suite you’ll establish a company benchmark, monitor and grow your Net Promoter Score, review ratings, survey scores, engagement and more!

  • Details reports to track reviews, ratings, feedback & more
  • Full visual reporting suite
  • Advanced filtering options
  • Exports to PDF and CSV files
  • Automated report delivery to your inbox

REVIEW WIDGET

Flaunt your happy customers

Feature-rich review management

Take your reputation to the next level with our powerful platform

Easily add customers

Add customers in seconds or automatically to request feedback and reviews with ease.

Monitor & respond

Get notifications for new feedback, reviews, and more. Then respond directly from your customer activity dashboard for easy and quick communication.

Save time with automation

The platform handles all of the requests, reminders, personalized content, and more to engage your customer and save you time.

Branded & beautiful

Make all your emails pop with your brand colors, logo, images, and fully customized brand messaging in all your emails.

Market your reviews

Add the Review Widget, Conversion Pop-up, and Review Badge to your site to market your customers experiences, and improve your SEO. Make your reviews win over your next customer.

Insightful reporting

Get the data and insights you need to improve your business, track and grow your Net Promoter Score, see all your review ratings, survey scores, and understand your reputation.

Plans & pricing

Sign up for a free 14 day trial, and take control of your online reputation!

PRO

$79

Per location, per month
  • 3,000 email requests (100 per day)
  • Up to 3,500 new customers per month
  • 300 SMS text message credits
  • Monitor reviews on 10 sites
Best for: the savvy marketer who wants the added functionality to reach customers beyond email.

MULTI-LOCATION

Custom
pricing

From 2 to 1,000’s of locations we can help simplify your reputation management strategy. Ready to capture more feedback, engage more customers, and build more reviews?
Best for: Multi-location and agency businesses that have varying needs across locations, and need to customize their plans.
14 day free trial offer is valid up to a maximum of 10 locations
  • 1st & 3rd party reviews
  • 100+ reviews sites
  • Branded email requests
  • Tablet & kiosk modes
  • Outbound SMS requests
  • TextBack - inbound SMS
  • Multiple request modes
  • Google Q&A monitoring
  • Twitter monitoring
  • Review widget
  • Conversion pop-up
  • Survey questions
  • Tag widget
  • Private & public response
  • Automated requests & reminders
  • Net Promoter Score

You might have some questions...

Don't see your question here? See the full documentation in our help centre or connect with our support team!

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Multi-location pricing request

Our platform is designed to help multi-location businesses manage their reputation, whether you have 2 or 1,000 locations we can facilitate each business, and set-up your account with a plan that best suits each location’s needs.

Fill out the form below to get a quote for your multi-location business. We will email you back directly and answer any additional questions you may have.

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