Reputation Builder offers access to over 45 online review websites including:
How It Works
Step 1: Add a Customer
Adding a customer is as simple as entering their name and email address. The system takes care of the rest and sends the customer an email automatically.
Step 2: Email is Sent to Customer
Customer receives a friendly email asking how satisfied they were on a scale from 1 to 10.
Step 3: Intercept Negative Feedback & Get Positive Reviews
Happy customers that rate you a 7 or higher are directed to your pre-selected online profiles to leave a positive review.
Unhappy customers that rate a 6 or lower are directed to an internal feedback form, allowing you to address problems directly, and decreasing the chances of a negative review.
Make Your Business Better
Acquire customer feedback.
Asking for reviews can be awkward. Reputation Builder automates the entire process. Enter a customer into the system, then watch as Reputation Builder gathers feedback, reviews, and testimonials for you. It’s that simple.
Take control of your reputation.
Control your online reputation instead of waiting for a negative review to appear. Reputation Builder screens less than ideal feedback and stops it from turning into a negative review online. The system filters based on a satisfaction score and only shows the review links to happy customers.
Target review sites that have an impact.
Send customers to review sites that matter to your business. Choose between pre-selected review sites and link to places where your customers are most active. We are adding industry-related review sites all the time.
Monitor your progress.
Take the guess work out of whether or not your review strategy is successful. The Reputation Builder will monitor your online review sites and alert you of newly posted reviews of your business, so you can respond immediately.
In-depth customer reporting.
Dive deeper into your customer reporting to see how many requests you have sent, email open rates, where reviews are being left, and more. Report on one, dozens, hundreds, or thousands of locations using our flexible labels.
30 Day Money Back Guarantee
Request Customer Feedback
Get More Positive Online Reviews
Pre-empt Negative Reviews
Embed Testimonials on Your Website
Customize Email Templates to Your Brand
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