Reviews

Reviews, Tools

Google Review Attributes Monitoring

In April, Google started to expand review attributes (what do you like/not like about this place?) in GMB to new categories (previously only seen in home…

Reviews, Tools

Adapting Your Reputation Strategy During Challenging Times

This is a challenging and uncertain time for everyone, and the situation continues to evolve day-to-day. Many businesses are working harder than ever to adjust to…

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On-Page SEO, Reviews

Local Businesses: Say Goodbye to Review Snippets in Google

On September 16th Google announced that they are going to be “making review rich results more helpful” and ultimately more meaningful by changing how they display…

Reviews, Tools

Gain Insights Into Your Reviews With IBM Watson

We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…

Reviews, Tools

New Review Widget Designs and Updates for Reputation Builder

The Review Widget for Reputation Builder has been completely overhauled with new design styles, added functionality, and more control settings. Preview and Publish Functionality The Review…

Reviews, Tools

Gain Actionable Insights into Customer Activity & Identify Themes in Feedback

Our latest Reputation Builder updates have been designed to help you take advantage of the rich customer experience data that is available in your account. Transform…
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