Reviews

Reviews, Tools

Respond to Your Google Reviews in Reputation Builder

Reviews dominate consumer influence. Did you know that 89% of consumers read local businesses’ responses to reviews? If you aren’t responding to reviews, you’re missing an…

Reviews, Tools

Gain Actionable Insights into Customer Activity & Identify Themes in Feedback

Our latest Reputation Builder updates have been designed to help you take advantage of the rich customer experience data that is available in your account. Transform…

Reviews

How To Convert Local Searchers Into Customers With Reviews

This is my talk from MozCon 2018 turned into a blog post! Why Reviews Matter More Now Than Ever Before 1. Google is sending less traffic…

On-Page SEO, Reviews

Local Businesses: Get Review Snippets in Google with aggregateRating Schema

Review star rich snippets are a rather poorly understood feature of Google’s search results, especially for local businesses. There’s not a lot of clear information about…

Google My Business, Reviews

Google’s New Terms of Services Impacts How You Ask For Reviews

On Thursday, April 12th, 2018 Google updated their Terms of Service (TOS) for online reviews. The refreshed TOS indicates that all requests for online reviews from…

Local Insider, Reviews

What’s the Best Way to Ask For a Review? – Whitespark Local Insider

Asking customers to leave you an online review can sometimes feel like a daunting task, especially if you don't have a system in place. In this…