Reviews

On-Page SEO, Reviews

Local Businesses: Say Goodbye to Review Snippets in Google

On September 16th Google announced that they are going to be “making review rich results more helpful” and ultimately more meaningful by changing how they display…

Reviews, Tools

Gain Insights Into Your Reviews With IBM Watson

We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…

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Reviews, Tools

Respond to Your Google Reviews in Reputation Builder

Reviews dominate consumer influence. Did you know that 89% of consumers read local businesses’ responses to reviews? If you aren’t responding to reviews, you’re missing an…

Reviews, Tools

Gain Actionable Insights into Customer Activity & Identify Themes in Feedback

Our latest Reputation Builder updates have been designed to help you take advantage of the rich customer experience data that is available in your account. Transform…

News, Reviews, Tools

Facebook Recommendations Monitoring & Reporting

We've updated our Reputation Builder reports to include review monitoring for Facebook Recommendations. With the recent changes to Facebook from Reviews to Recommendations it's important that…

Reviews

How To Convert Local Searchers Into Customers With Reviews

This is my talk from MozCon 2018 turned into a blog post! Why Reviews Matter More Now Than Ever Before 1. Google is sending less traffic…
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