Reviews

Google My Business, Reviews

Why Did Google Remove Some of My Reviews?

If you’re a small business owner who actively gets reviews, it’s likely that you’ve ran into a case where some of your reviews on your Google…

Google My Business, Reviews

How to Remove Fake Google Reviews

Sadly, receiving a fake review on your Google My Business profile is not a rare occurrence. In fact, it is quite common and something many businesses…

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Local SEO, Reviews

Disappearing Google Local Listings & Reviews – NOT an April Fool’s Joke.

This morning I noticed that our a Google search for our brand name no longer displayed the Knowledge Panel.   Checking for the listing in Maps, I…

Reviews

Reviews and Your Online Reputation

A while ago, Darren gave a presentation about reviews and why they matter for your online reputation. He shared lots of valuable information about reviews and…

Reviews

How To Do Review Audits That Turn Clients’ Worst Reviews Into Actionable Solutions

I confess, I’m a restaurant review addict. Weird as this may sound, I fritter away all kinds of free time reading the reviews of famous restaurants…

Reviews

Canada’s Local Business Reviews Ecosystem

You may know that some local-business directory sites “feed” reviews to each other. That is, a customer writes a review of your business on one site, and…