Reviews

Reviews, Tools

Display Google Review Responses & Reply to Facebook Recommendations with Reputation Builder

Responding to reviews is a key component of every review and reputation management strategy, which is why we’re making it even easier for your business to…

On-Page SEO, Reviews

Local Businesses: Say Goodbye to Review Snippets in Google

On September 16th Google announced that they are going to be “making review rich results more helpful” and ultimately more meaningful by changing how they display…

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Reviews, Tools

Introducing TextBack – The Industry’s First Inbound SMS Review Channel

Put the customer in control with our latest Reputation Builder feature - TextBack, an inbound SMS channel that gives your customers instant review access right from…

Reviews, Tools

Respond to Your Google Reviews in Reputation Builder

Reviews dominate consumer influence. Did you know that 89% of consumers read local businesses’ responses to reviews? If you aren’t responding to reviews, you’re missing an…

Reviews, Tools

Gain Actionable Insights into Customer Activity & Identify Themes in Feedback

Our latest Reputation Builder updates have been designed to help you take advantage of the rich customer experience data that is available in your account. Transform…

News, Reviews, Tools

Convert Website Visitors into Customers & Increase Your Success With the Reputation Builder

Get ready to put your reputation to work for you with the latest addition to the Reputation Builder, the Conversion Pop-Up widget. This feature was designed…
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