Reviews

Reviews, Tools

Adapting Your Reputation Strategy During Challenging Times

This is a challenging and uncertain time for everyone, and the situation continues to evolve day-to-day. Many businesses are working harder than ever to adjust to…

Reviews, Tools

Turn Your Reviews into Social Media Content With Our Latest Reputation Builder Feature

Shine a light on customer experiences and make your brand stand out with our new Social Sharing feature in the Reputation Builder. Share your top reviews…

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Reviews, Tools

Gain Insights Into Your Reviews With IBM Watson

We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…

Reviews, Tools

New Review Widget Designs and Updates for Reputation Builder

The Review Widget for Reputation Builder has been completely overhauled with new design styles, added functionality, and more control settings. Preview and Publish Functionality The Review…

Reviews, Tools

Introducing TextBack – The Industry’s First Inbound SMS Review Channel

Put the customer in control with our latest Reputation Builder feature - TextBack, an inbound SMS channel that gives your customers instant review access right from…

News, Reviews, Tools

Facebook Recommendations Monitoring & Reporting

We've updated our Reputation Builder reports to include review monitoring for Facebook Recommendations. With the recent changes to Facebook from Reviews to Recommendations it's important that…
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