Reviews

Google My Business, Reviews

How to Respond to Google Reviews in a Sensitive or Highly Regulated Industry

Update: August 24, 2021 After this article was posted we were asked a very interesting question that we would like to dive into a little deeper…

Google My Business, Reviews

Featured Reviews in GMB Listings Now Based on Most-Mentioned Place Topics

Google appears to be rolling out changes to the featured review section of Google My Business listings to feature reviews for the most-mentioned Place Topics. Before…

Attract More Customers

Grow your business with the help of our GMB experts.

Never Miss a Post!

Get local search tips, insights, and more. Stay up to date.

Reviews, Tools

Google Review Attributes Monitoring

In April, Google started to expand review attributes (what do you like/not like about this place?) in GMB to new categories (previously only seen in home…

Reviews, Tools

Adapting Your Reputation Strategy During Challenging Times

This is a challenging and uncertain time for everyone, and the situation continues to evolve day-to-day. Many businesses are working harder than ever to adjust to…

Reviews, Tools

Turn Your Reviews into Social Media Content With Our Latest Reputation Builder Feature

Shine a light on customer experiences and make your brand stand out with our new Social Sharing feature in the Reputation Builder. Share your top reviews…

Reviews, Tools

Gain Insights Into Your Reviews With IBM Watson

We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…

1234