Reviews
Reviews, Tools
Google Review Attributes Monitoring
In April, Google started to expand review attributes (what do you like/not like about this place?) in GMB to new categories (previously only seen in home…
06/23/2020
Reviews, Tools
Adapting Your Reputation Strategy During Challenging Times
This is a challenging and uncertain time for everyone, and the situation continues to evolve day-to-day. Many businesses are working harder than ever to adjust to…
03/27/2020
On-Page SEO, Reviews
Local Businesses: Say Goodbye to Review Snippets in Google
On September 16th Google announced that they are going to be “making review rich results more helpful” and ultimately more meaningful by changing how they display…
09/20/2019
Reviews, Tools
Gain Insights Into Your Reviews With IBM Watson
We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…
08/08/2019
Reviews, Tools
New Review Widget Designs and Updates for Reputation Builder
The Review Widget for Reputation Builder has been completely overhauled with new design styles, added functionality, and more control settings. Preview and Publish Functionality The Review…
05/09/2019
Reviews, Tools
Gain Actionable Insights into Customer Activity & Identify Themes in Feedback
Our latest Reputation Builder updates have been designed to help you take advantage of the rich customer experience data that is available in your account. Transform…
12/06/2018
10/25/2018