Tools
Reviews, Tools
Manage Your 1st-party Reviews with Inbox
Every time you receive feedback from your customers, you are presented with a new opportunity to connect and strengthen your relationship. Being customer-centered means creating time…
04/22/2021
Tools, Whitespark Weekly
Did You Know Local Rankings Change Hourly?
Rankings are in constant fluctuation, to the point where they can change by the hour. In this Whitespark Weekly, Darren discusses how much fluctuation there is…
03/03/2021
12/21/2020
Reviews, Tools
Google Review Attributes Monitoring
In April, Google started to expand review attributes (what do you like/not like about this place?) in GMB to new categories (previously only seen in home…
06/23/2020
Citations, News, Tools
The New, Drastically Improved, Local Citation Finder
Back in 2010, Whitespark was a 3-person web development and SEO company building websites for small businesses in Edmonton, AB, Canada. I read a blog post…
05/05/2020
Reviews, Tools
Adapting Your Reputation Strategy During Challenging Times
This is a challenging and uncertain time for everyone, and the situation continues to evolve day-to-day. Many businesses are working harder than ever to adjust to…
03/27/2020
Reviews, Tools
Gain Insights Into Your Reviews With IBM Watson
We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…
08/08/2019