Tools

Reviews, Tools

Manage Your 1st-party Reviews with Inbox

Every time you receive feedback from your customers, you are presented with a new opportunity to connect and strengthen your relationship. Being customer-centered means creating time…

Tools, Whitespark Weekly

Did You Know Local Rankings Change Hourly?

Rankings are in constant fluctuation, to the point where they can change by the hour. In this Whitespark Weekly, Darren discusses how much fluctuation there is…

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Reviews, Tools

Google Review Attributes Monitoring

In April, Google started to expand review attributes (what do you like/not like about this place?) in GMB to new categories (previously only seen in home…

Citations, News, Tools

The New, Drastically Improved, Local Citation Finder

Back in 2010, Whitespark was a 3-person web development and SEO company building websites for small businesses in Edmonton, AB, Canada. I read a blog post…

Reviews, Tools

Adapting Your Reputation Strategy During Challenging Times

This is a challenging and uncertain time for everyone, and the situation continues to evolve day-to-day. Many businesses are working harder than ever to adjust to…

Reviews, Tools

Gain Insights Into Your Reviews With IBM Watson

We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…

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