Tools

Reviews, Tools

Google Review Attributes Monitoring

In April, Google started to expand review attributes (what do you like/not like about this place?) in GMB to new categories (previously only seen in home…

Citations, News, Tools

The New, Drastically Improved, Local Citation Finder

Back in 2010, Whitespark was a 3-person web development and SEO company building websites for small businesses in Edmonton, AB, Canada. I read a blog post…

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Reviews, Tools

Display Google Review Responses & Reply to Facebook Recommendations with Reputation Builder

Responding to reviews is a key component of every review and reputation management strategy, which is why we’re making it even easier for your business to…

Reviews, Tools

Gain Insights Into Your Reviews With IBM Watson

We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…

Reviews, Tools

New Review Widget Designs and Updates for Reputation Builder

The Review Widget for Reputation Builder has been completely overhauled with new design styles, added functionality, and more control settings. Preview and Publish Functionality The Review…

Reviews, Tools

Gain Actionable Insights into Customer Activity & Identify Themes in Feedback

Our latest Reputation Builder updates have been designed to help you take advantage of the rich customer experience data that is available in your account. Transform…
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