Tools
Reviews, Tools
Adapting Your Reputation Strategy During Challenging Times
This is a challenging and uncertain time for everyone, and the situation continues to evolve day-to-day. Many businesses are working harder than ever to adjust to…
03/27/2020
Reviews, Tools
Turn Your Reviews into Social Media Content With Our Latest Reputation Builder Feature
Shine a light on customer experiences and make your brand stand out with our new Social Sharing feature in the Reputation Builder. Share your top reviews…
02/14/2020
Reviews, Tools
Gain Insights Into Your Reviews With IBM Watson
We’ve just launched the Insights Report Beta edition in the Reputation Builder! This report is powered by IBM Watson and uses artificial intelligence (AI) to analyze…
08/08/2019
Reviews, Tools
New Review Widget Designs and Updates for Reputation Builder
The Review Widget for Reputation Builder has been completely overhauled with new design styles, added functionality, and more control settings. Preview and Publish Functionality The Review…
05/09/2019
Reviews, Tools
Introducing TextBack – The Industry’s First Inbound SMS Review Channel
Put the customer in control with our latest Reputation Builder feature - TextBack, an inbound SMS channel that gives your customers instant review access right from…
03/14/2019
News, Reviews, Tools
Facebook Recommendations Monitoring & Reporting
We've updated our Reputation Builder reports to include review monitoring for Facebook Recommendations. With the recent changes to Facebook from Reviews to Recommendations it's important that…
10/25/2018