Convert Searchers into Customers with Google My Business

Google My Business is essential to a successful local marketing strategy, but most businesses are missing out. With Whitespark’s Google My Business Management Service, you’ll unlock the power of GMB with an optimized listing that helps capture new leads, and convert searchers into customers.

Our GMB Management Service Will:

  • Amplify your presence on Google

  • Enhance listing engagement

  • Increase phone calls, bookings, and website visits

  • Boost your competitive advantage

  • Positively impact your local rankings

With Whitespark, you get your own dedicated GMB expert working hard every month to optimize your listing, build relevance in local search, and grow your leads for $497/Month.

Grow Your Business With GMB

2

1. Subscribe to Our Service

Step 2 - Connect with Account Manager

2. Connect With an Expert

Step 3

3. Strategize & Take Action

Step 4.

4. Drive More Business

Attract More Customers

Your GMB listing is the first thing a potential customer sees when they search on Google. Don’t get lost in the pack. Command attention, get noticed, and compel people to choose your business from search results with our expert help.

Get Your Listing Noticed

Selecting the perfect primary category is a key element in your ability to rank. We’ll optimize your Business Profile with the best categories, attributes, custom description, precise map pin location, and more. From the major details to the finer points, our team has you covered.

Leverage Features For Better Positioning

Strategically manage all GMB features to build a strong profile that gives you a competitive edge, and makes your business more prominent in search results. Consistently using all available features increases business owner and user engagement, which positively affects rankings.

Why do features matter?  

According to Google, “businesses with photos get 40% more requests for directions.” Let us keep on top of monthly photo updates to your listing, so we can put your photos to work for your business. Our team will setup, maintain, and leverage the Products and Services features keeping your listing up-to-date and enticing to customers.

Connect With Your Customers

Connect With Your Customers
Show customers that you’re listening, that you care, and create positive relationships by having our team respond to reviews and questions for you. We’ll help you stay on top of your reputation and work with you to turn negative reviews into a positive for your brand.

Captivate Your Audience Through Posts

Keep your audience engaged and connected with fresh content added weekly to your Business Profile through Google Posts. A dedicated Account Manager works one-on-one with you to learn all about your business, current specials, products/services, and events to create unique and engaging weekly Posts that will make your business stand out on Google.

Increase Engagement 
“With 82% of people turning to search engines to find local information” your GMB listing is the perfect place to showcase what sets your business apart. Google Posts  allow you to engage with searchers directly in search results, the Local Finder, and Maps. We’ll create compelling content, share videos/images, events, and offers, with direct calls-to-action to capture your audience’s attention, and help grow website traffic and conversions.

Actively Manage Your Reputation & Customer Relationships

Reviews and Google Q&A have a direct impact on your reputation, local rankings, and overall sales. Searchers are drawn to companies that have the highest ratings, the most reviews, and business owners that respond.

Exceed Expectations
Get a custom review strategy that aligns with your business, helps establish a connection, builds brand loyalty, and boosts your rankings as reviews grow over time. Your Account Manager will respond to all of your new Google reviews, will engage in conversations with customers, and influence searchers to convert into clients.

Anticipate and Address Customer Inquiries 
Google Questions & Answers is a powerful feature with prominent placement in your Business Profile. We’ll make sure your customers’ frequently asked questions are answered in advance, track and respond to all incoming questions and answers, and engage directly with users; you can rest easy knowing that we’re on top of this for you.

Feature Your Products

Make it easy for your customers to get access to your products and services by adding them to your Business Profile. Add eye-catching photos of new inventory, specials, and display your top selling items directly in your branded search results.

*The Google Product feature is not available to all categories and regions, however, this feature is continuing to roll out and if you do not have access now, you should in the near future.

Fight the Good Fight Against Spam

The local search landscape is becoming more competitive and many businesses are engaging in spamming tactics like keyword stuffing, creating multiple listings or using fake addresses to manipulate results and get ahead of honest business owners who play by the rules.

Level the Playing Field
Your Account Manager will regularly monitor the search results to fight the good fight against these spam tactics and stop these businesses from advancing in the results. Removing competitors that hold top ranking positions, will open up new ranking opportunities for your business, and give your listing the chance to rank higher.

Uncover Website Optimization Opportunities 

Your local rankings are impacted by both GMB and website optimization. Included in our initial audit for the Google My Business management service, is a review of your website for search engine optimization of titles, content, pages and site speed. Getting these key on-site elements right can positively increase your local rankings. We’ll discuss our findings with you, then equip you with the full analysis and recommendations on what areas of your website need improvement.

Businesses That Love Working With Us

Our GMB Management Service is designed for enterprise, multi-location businesses, home services, law firms, dental offices, insurance agents, medical practices, retail and high-volume businesses. Business owners and decision-makers who don’t have time to master Google My Business, but know that working with our experts gives them an edge over their competition. Investing a little of your time helps us make a greater impact, and understand that (as with anything) results take time.

Pricing

In USD

Gain the edge you need to stand out, increase listing engagement, take control of your branded search results, and increase your local rankings, all for a reasonable monthly management price.

Learn about our multi-location/agency discount.

Whether you’re a multi-location business or agency, you’ll automatically get 20% off your second location, and any additional locations you sign up for the service.

  • Location #1 = $497/ month
  • Location #2+ = $397/month

GMB MANAGEMENT SERVICE

$497

(Pricing in USD)

Your Fully Managed GMB Service Includes:

Frequently Asked Questions

Can’t I just manage Google My Business myself?


You can manage your GMB listing, but ask yourself “how much is my time worth?”

Staying up to date on Google’s changing guidelines, new feature releases and constant bugs is a full time job, not to mention the time it takes to keep your business listing optimized and ranking.

Whitespark’s GMB experts will make sure your business is showing up in search results and converting searchers into customers, so you can focus on growing your business and helping all of your new customers.

I spent a lot of money perfecting my website, isn’t that good enough?!


What’s the first thing you do when you want an answer? You Google it! Many consumers do the same when looking to book a service or make a purchase. Most of your customers’ first impressions of your business are happening on Google. Google My Business is the front door for your online business – especially for potential new customers sizing you up against the competition. The good news is that our GMB Management Service keeps your business updated and managed, for a fraction of the cost of a new website.

We can even repurpose content from your new website to make it accessible to wider audiences. And of course, we’ll be able to let you know how many searchers clicked through to your website from your business listing.

Which Countries is this service available in?


Our GMB service is available in the: USA, Canada, United Kingdom, Australia, and New Zealand.

How does your multi-location discount work?


All GMBMS clients automatically get 20% off their 2nd active location subscription, and any subsequent additional locations that they sign up for the service.

  • Location 1 – You pay the standard rate of $497/Month
  • Location 2+ – You pay a discounted rate of $397/Month

How does white-labeling work with the service?


With our white-labeled service the Account Manager works one-on-one directly with the agency. All communication (emails and calls), and reports (unbranded) go directly to the agency reselling this service. Here’s a PDF that outlines our top Frequently Asked Questions about how our white-label program works.

Have more questions regarding our white-label service? Get in touch with our sales team.

What's included in your monthly report?


Every month we will send you a monthly performance report that captures all actions taken on your GMB Business Profile:

– Phone Calls
– Website Visits
– Direction Requests
– Views on Maps & Search
– Reviews
– Photo Views
– Post Views

Here’s an example of a Monthly Report

What happens once I sign up?


Once you sign up for the Google My Business Management Service, your Account Manager will collect all of your business information in preparation for an initial call with you. They’ll review your GMB listing and email you within the next 2 business days to schedule a 30-minute call to review their initial findings and launch your project!

This service sounds great, but will I get qualified leads?


We measure calls, website visits and direction requests from your Google My Business listing every month so that you know how many customers are engaging with your business. This service also helps you manage and improve your reputation and promote your brand; both are incredibly beneficial and can improve conversion rate, but are more difficult to quantify.

Does your GMB Management Service Help my rankings?


Yes there are many areas of our Google My Business Management Service that  have an impact on your Business Profile’s ability to rank locally. Our service goes beyond rankings, where the primary focus is on increasing your leads from GMB, but our work will also have a positive impact on your rankings through:

– Implementing a review strategy, earning reviews and responding to them.
– Optimizing your listing and utilizing all available features.
– Removing spamming competitors.
– Increasing business owner engagement signals.
– Increasing user engagement signals.

Do You Charge a Set Up Fee?


Heck no, we don’t! While most agencies will charge a set up fee for a service like our Google My Business Management Service, that’s not how we roll. We know that in the first month of service, setting up your campaign for success requires more time, planning, and extra hours, but we will not charge you more in the first month. We are dedicated to providing you with the best service and taking your Business Profile to the next level. We’ve got you!

Do you have a brochure I can share with my team about this service?

Can I cancel at anytime?


Yes, you are not required to remain subscribed to this service for a set time frame, however, to really benefit from this service we highly recommend a minimum of 3 months.

If I cancel, will you reverse all the work that’s been done?


No, we don’t reverse our efforts if you decide to cancel. We also won’t lock you out of your accounts when you cancel. We prefer business owners be the primary owner of their GMB listing and add us as another manager.

Have more questions?


Get in touch with one of our team members, they would love to answer your questions!

You’re In Good Company

Thousands of businesses around the world trust and use Whitespark to get found locally.