Order the service, and we’ll coordinate with you on cancelling with Yext (if you’ve cancelled already, no problem).
Careful, manual work is done by our in-house listing experts to rigorously audit, clean up, and build listings on sites that matter the most to your local search presence (see site list on the right).
After taking care of your presence on the most valuable and critical sites, we’ll proceed to expand your local presence across the web’s best listing sites, including industry and city specific sites. We’ll check for existing listings, request removal of duplicates, and create 42 new listings for your location. When you cancel Yext, you will only lose about 30% of your listings. The rest will stick around. We come in after and backfill the listings you lost, plus add additional listings. You’ll end up with more listings than you had when you were with Yext.
Some of your listings will disappear when you cancel Yext, but not all of them! We’ll build you 42 new listings in addition to whatever is left over — so you’ll end up with a significantly larger local footprint than you had with Yext (depending on your situation, this could be upwards of 100 listings)!
New phone number? Change of address? No problem. We’re always available to push updates to all the sites we work on. Fire us an email with the changes you need, we’ll charge you a one-time fee of $139 and manually update your listings quickly and carefully. Unlike with Yext, there’s no ongoing annual fee for this service.
Discount thresholds include your past orders, so the more you order the more you’ll save!
Whitespark, specifically James Dreesen, did a great job with our citation cleanup and audit. The customer service was fantastic all around and it was a successful venture. They were easy to reach, very nice to talk with and extremely fast. I have nothing but great things to say about Whitespark.
Whitespark’s citation building service has been a great resource for our citation campaigns. Knowing that their team is trained and capable of producing good work allows us to focus on the hundred other things we need to work on during a local SEO campaign, and helps us produce faster results for our local clients.
I started using Whitespark’s Citation Service when it was first introduced and haven’t questioned that decision since. We work with a lot of SMB’s and this service is a perfect compliment to their overall search strategies. Not to mention Whitespark’s customer service, which is impeccable.
I can’t think of a bigger “no-brainer” local optimization service to utilize than Whitespark’s Citation Building Service. Just do it! There’s no possible way you can lose. The value/reward ratio is unbeatable. In fact, you’re losing out by not using this fantastic service! It’s the first thing I tell any local business to do if they’re trying to improve their local SEO.
Whitespark is professional and takes the time to make sure the profile you build matches your Google Listing. My clients consistently get to page one for local search when I employ their services. Plus, the more you use their services, the more discounts you receive. I have been using this service for years and have no plans to stop!
What can I say that hasn’t already been said about this fantastic company?! This is my first time using Whitespark for citation building and reporting and I’m already preparing their spreadsheet for our next client! Their process is clear and simple, the communication is timely and helpful, and the work is impeccable. If you’re doing your own Local SEO or you’re an agency looking to outsource work, this is your place.
Don't see your question here? Find more answers in our help center or connect with our support team!
Clients come to us for the following benefits over the Yext model:
You can learn more about the Whitespark difference in this article.
Our in-depth audit & cleanup will cover the most important sites, which have the biggest impact on your local search performance.
These sites are:
Our supplemental building of 7 local/city listings + 35 more quality general listings is done in addition to the above sites. The work on these additional 42 sites is also done manually, and we do a basic review and clean-up wherever possible, but our focus for these is building out additional volume. We start at the top of our list of the most valuable sites, check for a listing, if there isn’t one we create one, and if there is one (and it’s correct), we move onto the next site. Since many of your Yext listings will stick around, you’ll already be listed on most of the top sites on our list, you will end up with MORE listings than you had with Yext.
When you cancel your Yext subscription, an estimated 60% of your listings may either disappear or revert to their pre-Yext state (which, in many cases, will include incorrect info).
But no worries! Our team will go through your listings, clean up any inconsistencies that have surfaced on the sites that actually matter, and then add your business back to any sites that dropped your listing.
Learn more about what happens when you cancel Yext from our case study
In our experience, this is just a scare tactic from the Yext sales team. The primary “lock” they’re interested in is locking you into your ongoing subscription with Yext. You do not need to worry about locking your listings. Once they’ve been cleaned up properly at the primary sources that feed other sites, they’re not going to change to have incorrect information. This is why we focus our cleanup on the core 11 sites in our Yext Replacement Service. When your data is accurate on the primary sources, it will remain accurate across all the sites that pull from the primary sources.
Most users can cancel Yext from their Account Settings page on the Yext website (large enterprises may not have this option). However, this will only prevent your subscription from renewing. Your Yext listings will remain active until the end of your billing period.
Listings need to be fully “released” from Yext in order to get the most from our service, so we recommend that our clients request immediate cancellation and release of listings by contacting Yext directly. You may even be able to get a prorated refund!
We recommend cancelling Yext (and getting your listings released) about 2-3 weeks before we start our audit process. We’ll be happy to coordinate with you on this to ensure optimal timing. In general, you’ll want to sign up for our Yext Replacement Service about 1 month before your Yext subscription expires.
While it can be hard to predict exactly what might happen when you make any kind of significant change to your local footprint, our clients’ results are typically a net positive. Rankings often surpass their previous state a few months after the switch.
