Why is Google Rejecting My Google Business Profile Photos?

Is Google not approving your images even though they follow the guidelines?
Here are 6 reasons why Google might reject your photos and how to fix the problem.
(These tips are from Mike Blumenthal’s helpful comments in the Google Business Profile help forum.)

1. Google has a bug where photos show as rejected, but if you wait 24-48 hours, they actually publish.

So, as Mike Blumenthal likes to say, “drink 4 beers and come back on Monday.” It’s likely that the issue will fix itself.

2. If your Profile is less than 2 weeks old or was recently reinstated, you can’t publish images.

This is because new GBPs are “sandboxed” for 2 weeks until they have built up some trust.
Wait at least 14 days after you have been verified/reinstated before you upload images.

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3. Google has a new algorithm that checks for duplicate and copyrighted images.

Be sure to remove any duplicate/watermarked/copyrighted images and wait 2 days before trying to upload photos again.

4. You might have too much text in your photos.

Text cannot cover more than 10% of the photo, and it should be located along the edges of the image.

5. Google might be penalizing your Profile for previously uploading spammy photos.

In this case, contact Google Business Profile support to resolve the issue.

6. Images need to pass Google’s AI SafeSearch evaluation.

Use the Cloud Vision API “Safe Search” feature to determine whether an image is appropriate.

If you’ve been following Mike Blumenthal on Twitter, you’ll know he likes to point out how stupid this “nanny bot” can sometimes be.

Other things to keep in mind if you want to avoid having issues:

  • Always upload high quality images (properly exposed and in focus);
  • Images should be less than 1500 pixels on the longest side, JPG or PNG format and smaller than 5MB;
  • See Google’s guidelines for the full list.

If you’ve checked all the boxes above and the issue still persists, reach out to the SEO forums to get some help, or contact Google Business Profile support to resolve the problem.

Did you know about these reasons why Google might reject your photos?

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AUTHOR

Darren Shaw

Darren Shaw founded Whitespark in 2005. The company specialized in web design and development, however, Darren's passion and curiosity for all things local search led Whitespark to focus primarily on local SEO in 2010 with the launch of the Local Citation Finder, followed by the Local Rank Tracker.

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