Grow Your Business & Online Presence
Whitespark’s monthly GMB Management service is the perfect replacement for ThriveHive’s Guided Marketing solution. Our team of experts do all the work, so you can take care of your customers.
How Whitespark Compares to ThriveHive
|Service Level||Done-with-you on monthly call||Done-for-you full service|
|Consulting||1 call per month||Weekly update: check-in email + phone and email support available anytime|
|Optimization||Done-with-you on monthly call||Done-for-you|
|Posts||You create||We create|
|Questions & Answers||You manage||We manage, monitor & respond|
|Products & Services||You manage||We manage|
|Review Strategy||Advice + templates||Advice + templates + we create and ship you printed resources to boost your review acquisition|
|Review Responding||Done-with-you on monthly call||Done-for-you|
|Spam Fighting||Not included||Ongoing clean up and reporting of spammy competitors|
|GMB Messaging||Not included||We help you enable and setup feature + provide guidance|
|Monthly Reporting||GMB Insights||Custom reporting dashboard|
|Website Optimization||Advice on monthly call||Advice anytime|
|Yelp Support||Initial optimization + advice on monthly call||Initial optimization + advice anytime|
|Facebook Support||Initial optimization + advice + cross posting Google Posts to Facebook||Initial optimization + advice + cross posting Google Posts to Facebook|
|Instagram Support||Initial optimization + advice + cross posting Google Posts to Instagram||Initial optimization + advice + cross posting Google Posts to Instagram|
Attract More Customers
Your GMB listing is the first thing a potential customer sees when they search on Google. Don’t get lost in the pack. Command attention, get noticed, and compel people to choose your business from search results with our expert help.
Get Your Listing Noticed
Selecting the perfect primary category is a key element in your ability to rank. We’ll optimize your Business Profile with the best categories, attributes, custom description, precise map pin location, and more. From the major details to the finer points, our team has you covered.
Leverage Features For Better Positioning
Strategically manage all GMB features to build a strong profile that gives you a competitive edge, and makes your business more prominent in search results. Consistently using all available features increases business owner and user engagement, which positively affects rankings.
According to Google, “businesses with photos get 40% more requests for directions.” Let us keep on top of monthly photo updates to your listing, so we can put your photos to work for your business. Our team will setup, maintain, and leverage the Products and Services features keeping your listing up-to-date and enticing to customers.
Connect With Your Customers
Show customers that you’re listening, that you care, and create positive relationships by having our team respond to reviews and questions for you. We’ll help you stay on top of your reputation and work with you to turn negative reviews into a positive for your brand.
Captivate Your Audience Through Posts
Keep your audience engaged and connected with fresh content added weekly to your Business Profile. Your Project Manager works one-on-one with you to learn all about your business to create compelling Posts, share videos/images, events, and offers, with direct calls-to-action that capture your audience’s attention, and help grow website traffic and conversions.
Actively Manage Your Reputation & Customer Relationships
Get a custom review strategy that aligns with your business, helps establish a connection, builds brand loyalty, and boosts your rankings as reviews grow over time. Your Project Manager will respond to all of your new Google reviews, will engage in conversations with customers, and influence searchers to convert into clients.
Anticipate and Address Customer Inquiries
We’ll make sure your customers’ frequently asked questions are answered in advance, track and respond to all incoming questions and answers, and engage directly with users; you can rest easy knowing that we’re on top of this for you.
Feature Your Products
Make it easy for your customers to get access to your products and services by adding them to your Business Profile. Add eye-catching photos of new inventory, specials, and display your top selling items directly in your branded search results.
*The Google Product feature is not available to all categories and regions, however, this feature is continuing to roll out and if you do not have access now, you should in the near future.
Fight the Good Fight Against Spam
The local search landscape is becoming more competitive and many businesses are engaging in spamming tactics like keyword stuffing, creating multiple listings or using fake addresses to manipulate results and get ahead of honest business owners who play by the rules.
Level the Playing Field
Your Project Manager will regularly monitor the search results to fight the good fight against these spam tactics and stop these businesses from advancing in the results. Removing competitors that hold top ranking positions, will open up new ranking opportunities for your business, and give your listing the chance to rank higher.
Gain the edge you need to stand out, increase listing engagement, take control of your branded search results, and increase your local rankings, all for a reasonable monthly management price.
Frequently Asked Questions
You’re In Good Company
Thousands of businesses around the world trust and use Whitespark to get found locally.