ThriveHive Customers,
Grow Your Business & Online Presence

Whitespark’s monthly GMB Management service is the perfect replacement for ThriveHive’s Guided Marketing solution. Our team of experts do all the work, so you can take care of your customers.

Stand out in Google search results, attract more customers, and grow your online presence. Let our experts turn your Google listing into a high performing, high converting tool to win business.

Your Dedicated GMB Expert Will Help You:

  • Boost your digital presence
  • Increase phone calls, bookings, and website visits
  • Enhance listing engagement
  • Gain a competitive edge

Presence

Reputation

Communication

Outreach

Engagement

Optimization

How Whitespark Compares to ThriveHive

FeatureThriveHiveWhitespark
Service LevelDone-with-you on monthly callDone-for-you full service
Consulting1 call per monthWeekly update: check-in email + phone and email support available anytime
OptimizationDone-with-you on monthly callDone-for-you
PostsYou createWe create
Questions & AnswersYou manageWe manage, monitor & respond
Products & ServicesYou manageWe manage
Review StrategyAdvice + templatesAdvice + templates + we create and ship you printed resources to boost your review acquisition
Review RespondingDone-with-you on monthly callDone-for-you
Spam FightingNot includedOngoing clean up and reporting of spammy competitors
GMB MessagingNot includedWe help you enable and setup feature + provide guidance
Monthly ReportingGMB InsightsCustom reporting dashboard
Website OptimizationAdvice on monthly callAdvice anytime
Yelp SupportInitial optimization + advice on monthly callInitial optimization + advice anytime
Facebook SupportInitial optimization + advice + cross posting Google Posts to FacebookInitial optimization + advice + cross posting Google Posts to Facebook
Instagram SupportInitial optimization + advice + cross posting Google Posts to InstagramInitial optimization + advice + cross posting Google Posts to Instagram

Attract More Customers

Your GMB listing is the first thing a potential customer sees when they search on Google. Don’t get lost in the pack. Command attention, get noticed, and compel people to choose your business from search results with our expert help.

Get Your Listing Noticed
Selecting the perfect primary category is a key element in your ability to rank. We’ll optimize your Business Profile with the best categories, attributes, custom description, precise map pin location, and more. From the major details to the finer points, our team has you covered.

Leverage Features For Better Positioning 
Strategically manage all GMB features to build a strong profile that gives you a competitive edge, and makes your business more prominent in search results. Consistently using all available features increases business owner and user engagement, which positively affects rankings.

According to Google, “businesses with photos get 40% more requests for directions.” Let us keep on top of monthly photo updates to your listing, so we can put your photos to work for your business. Our team will setup, maintain, and leverage the Products and Services features keeping your listing up-to-date and enticing to customers.

Connect With Your Customers
Show customers that you’re listening, that you care, and create positive relationships by having our team respond to reviews and questions for you. We’ll help you stay on top of your reputation and work with you to turn negative reviews into a positive for your brand.

Captivate Your Audience Through Posts

Keep your audience engaged and connected with fresh content added weekly to your Business Profile. Your Project Manager works one-on-one with you to learn all about your business to create compelling Posts, share videos/images, events, and offers, with direct calls-to-action that capture your audience’s attention, and help grow website traffic and conversions.

Actively Manage Your Reputation & Customer Relationships

Get a custom review strategy that aligns with your business, helps establish a connection, builds brand loyalty, and boosts your rankings as reviews grow over time. Your Project Manager will respond to all of your new Google reviews, will engage in conversations with customers, and influence searchers to convert into clients.

Anticipate and Address Customer Inquiries 
We’ll make sure your customers’ frequently asked questions are answered in advance, track and respond to all incoming questions and answers, and engage directly with users; you can rest easy knowing that we’re on top of this for you.

Feature Your Products

Make it easy for your customers to get access to your products and services by adding them to your Business Profile. Add eye-catching photos of new inventory, specials, and display your top selling items directly in your branded search results.

*The Google Product feature is not available to all categories and regions, however, this feature is continuing to roll out and if you do not have access now, you should in the near future.

Fight the Good Fight Against Spam

The local search landscape is becoming more competitive and many businesses are engaging in spamming tactics like keyword stuffing, creating multiple listings or using fake addresses to manipulate results and get ahead of honest business owners who play by the rules.

Level the Playing Field
Your Project Manager will regularly monitor the search results to fight the good fight against these spam tactics and stop these businesses from advancing in the results. Removing competitors that hold top ranking positions, will open up new ranking opportunities for your business, and give your listing the chance to rank higher.

Pricing

In USD

Gain the edge you need to stand out, increase listing engagement, take control of your branded search results, and increase your local rankings, all for a reasonable monthly management price.

SPECIAL PRICING FOR THRIVEHIVE CUSTOMERS

$349/m
$279/m

(Pricing in USD)

  • Fully managed done-for-you service
  • Dedicated Project Manager
  • Ongoing Listing Optimization
  • Weekly Google Posts
  • Review Monitoring & Responding
  • Spam Fighting & Troubleshooting
  • Ongoing Photo/Video Uploads
  • GMB Messaging Implementation
  • Monitoring & Replying to Q&A
  • Reporting & Insights
  • Yelp, Facebook & Instagram Support
  • Website Optimization
  • Here For You Whenever You Need Us

Frequently Asked Questions

How is this service different from ThriveHive?

A key difference is that Whitespark does the work for you, whereas ThriveHive does the work with you through their monthly guided marketing calls. Our experts are always working on your listings and are always here to support you with any questions, not just once a month. We know you’re busy running your business, so we do more heavy-lifting when it comes to optimizing and adding engaging content to your Google listing. You’ll also get a custom dashboard to track monthly progress.

Why is this service more expensive?

You’ll now have access to a dedicated Google My Business expert who manages your listing for you. Once you add us as a manager on your account, you can leave the heavy-lifting to us! With ThriveHive, you connected with a guide once a month for a 1-hour call to work through suggested updates to your online presence – now we’ll fully optimize your Google listing and provide ongoing management and consultation whenever you need it.

Are there any benefits from ThriveHive I won’t get with your service?

No! You’ll get all the services you received through ThriveHive, plus much more.

What are some of the things you do for my business that ThriveHive didn’t?

We’ve prepared a side-by-side comparison for you, but here are four of the most valuable upgrades with this service:

    1. We’ll create and schedule weekly Google Posts for you with custom content and branded graphics.
    2. We help you brainstorm the best review strategy for your business and create custom review request materials for you.
    3. We’ll help you manage your reputation online with quality, custom review responses and ongoing monitoring.
    4. We also know that your competitors need a watchful eye on them all the time, which is why we tackle competitor spam in Google Maps every month and track our efforts.
What happens once I sign up?

Once you sign up for the Google My Business Management Service, your Project Manager will collect all of your business information in preparation for an initial call with you. They’ll review your GMB listing and email you within the next 2 business days to schedule a 30-minute call to review their initial findings and launch your project!

Does your GMB Management Service Help my rankings?

Yes there are many areas of our Google My Business Management Service that  have an impact on your Business Profile’s ability to rank locally. Our service goes beyond rankings, where the primary focus is on increasing your leads from GMB, but our work will also have a positive impact on your rankings through:

– Implementing a review strategy, earning reviews and responding to them.
– Optimizing your listing and utilizing all available features.
– Removing spamming competitors.
– Increasing business owner engagement signals.
– Increasing user engagement signals.

What's included in your monthly report?

Every month we will send you a monthly performance report that captures all actions taken on your GMB Business Profile:

– Phone Calls
– Website Visits
– Direction Requests
– Views on Maps & Search
– Reviews
– Photo Views
– Post Views

Here’s an example of a Monthly Report

Do You Charge a Set Up Fee?

Heck no, we don’t! While most agencies will charge a set up fee for a service like our Google My Business Management Service, that’s not how we roll. We know that in the first month of service, setting up your campaign for success requires more time, planning, and extra hours, but we will not charge you more in the first month. We are dedicated to providing you with the best service and taking your Business Profile to the next level. We’ve got you!

Can I cancel at anytime?

Yes, you are not required to remain subscribed to this service for a set time frame, however, to really benefit from this service we highly recommend a minimum of 3 months.

If I cancel, will you reverse all the work that’s been done?

No, we don’t reverse our efforts if you decide to cancel. We also won’t lock you out of your accounts when you cancel. We prefer business owners be the primary owner of their GMB listing and add us as another manager.

You’re In Good Company

Thousands of businesses around the world trust and use Whitespark to get found locally.