Author Archive

Google My Business, Local SEO

Local Pack Update Allows Searchers to Interact with the Featured Map

Searchers can now interact with the map featured in the local pack. The map now displays zoom in and out buttons, as well as a button…

Google My Business, Local SEO

2021 Holiday Guide to Your Google Business Profile

Last Updated: November 8, 2021 (Post originally published November 16, 2020) Over the past 20 months we’ve learned to adapt, pivot, and embrace flexibility when it…

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Google My Business

GMB Messaging For Desktop Browsers is Rolling Out

Google My Business has updated its Messages feature to display conversations with customers in the dashboard on desktop. This feature originally could be set up on…

Google My Business

GMB Feature Adoption & Trends: What We Learned From Studying 800,000 Listings

We recently hosted our first Local Search Summit and for the event we studied 800,000 Google My Business listings across 70 categories in 100 major cities…

Google My Business

GMB Testing Call History: In-dashboard Call Tracking

Google My Business appears to be testing call tracking directly in the dashboard with a new beta feature called Call history.  Call history in GMB is…