Author Archive

Google My Business, Local SEO

Leveraging Conversions with GMB Bookings/Reserve with Google

The Google My Business Booking feature, or Reserve with Google, allows businesses to integrate specific supported booking systems with their GMB listing, which gives customers the…

Google My Business, Reviews

Featured Reviews in GMB Listings Now Based on Most-Mentioned Place Topics

Google appears to be rolling out changes to the featured review section of Google My Business listings to feature reviews for the most-mentioned Place Topics. Before…

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Google My Business, Local SEO

2020 Holiday Guide to Google My Business

This year, the holidays will look very different for most of us. The pandemic has affected us all in different ways and its effects are far…

Google My Business

GMB Feature Adoption & Trends: What We Learned From Studying 800,000 Listings

We recently hosted our first Local Search Summit and for the event we studied 800,000 Google My Business listings across 70 categories in 100 major cities…

Google My Business

GMB Testing Call History: In-dashboard Call Tracking

Google My Business appears to be testing call tracking directly in the dashboard with a new beta feature called Call history.  Call history in GMB is…